Talk to MoiDate.
Need help with your account, safety report, payments, verification, Elite Companion access or partnership? Send us a message and our team will review it carefully.
We are here to help.
Choose the right inquiry type so your message reaches the right team faster.
Choose the right channel.
MoiDate handles support, safety, verification, payments and business inquiries separately so every request can be reviewed properly.
General Support
For account, login, profile setup, subscription or general app questions.
support@moidate.comSafety & Reports
For harassment, fake profiles, scams, unsafe behavior or report evidence.
safety@moidate.comVerification
For ID review, selfie verification, photo verification or Elite approval status.
verification@moidate.comPayments
For subscriptions, coins, manual payment confirmation, refunds or receipts.
payments@moidate.comElite Companion
For companion applications, booking requests, safety check-ins or reviews.
elite@moidate.comPartnership
For investors, partners, affiliates, agents, brands and collaboration inquiries.
partnerships@moidate.comTell us how we can help.
Use this form for support, safety, payments, verification, Elite Companion or partnership inquiries. For safety issues, include clear details and the related username, conversation or report case ID where available.
Safety issue?
Use the Safety category and include report details. Do not post private evidence publicly.
Payment issue?
Add payment reference, phone number used, amount and date of transaction.
Verification issue?
Tell us your account email and what step is pending.
Contact Form
We will review your message and route it to the right team.
For urgent safety issues, report inside the app too.
Contact form is helpful, but in-app reports can link directly to conversation, profile, booking, payment dispute and screenshot evidence.
Screenshot evidence should remain private.
Use report case ID when available.
Block unsafe users immediately.
Use safety check-in for Elite bookings.
Partnerships, investors and growth support.
MoiDate can collaborate with payment partners, safety providers, verification API providers, mobile developers, affiliates, agents and strategic investors.
Partnerships
Brand, safety, payment, verification and growth collaborations.
Investors
Product roadmap, monetization, premium features and mobile scale.
Agents / affiliates
Growth and onboarding opportunities with commission structures.
We are ready to hear from you.
Whether you need support, safety help, verification review or partnership discussion, MoiDate is built to respond with care.
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